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We offer one-time exchange within 7 days of purchase. You can exchange your item for different size or different items of equal value to the original product. Returned items must have tags still on and be returned in original condition. Discounted items are final and cannot be exchanged.

***All items are non-refundable***

We do not accept any cancellations of products / sizes after the order has been completed. Please check the confirmation screen before completing your order to ensure there are no errors.
If you are absent for a long period of time or refuse to pick up your order after it has been confirmed and shipped, we may refuse to accept another order or reshipment.
In the circumstance that the order is shipped back to us due to absence, you will be charged for the return shipping.

We will not allow any exchanges, cancellations, or returns due to the following reasons: the product varies slightly from the image or the feeling of the item is not as anticipated. Please place your order with careful consideration.
Please note that color and reflection may differ slightly from your PC/monitor and the real life item.

Returns and exchanges due to damage to the product's box or packaging will not be accepted.


We do not accept change in payment methods after an order is placed.

1. It has been more than 7 days since the recieval of the item.
2. Item(s) have been used, worn, altered, washed, or cleaned.
3. Item(s) original product tags, labels, and other official packaging that is enclosed at the time of shipment have been removed or lost.
4. Item(s) have been worn by the customer for a period of time, have a strong smell, are stained or scratched, or have been damaged or lost during shipping.
5. Item(s) are returned with damage that was not referenced by the customer prior to the return - This includes damage to the box or signifcant damage to the packaging that was not present at the time of delivery.
6. Merchandise for which the pre-sealed packaging has been opened.
7. Items that are not subject to our return/exchange policy, such as gift bags, gift boxes, sale items, pre-order items, custom order items, innerwear, socks, etc.

***If you receive defective merchandise or incorrect item, or there is a discrepancy in your order, please contact us within 7 days of receiving your order at info@leatherhealer.com***